FAQ's
Frequently Asked Questions (FAQs)
Welcome to Fashion and Style! Here are answers to some of the most common questions from our customers.
🛍️ Orders & Payments
Q: How do I place an order?
A: Simply browse our store, add your favorite items to the cart, and proceed to checkout. It’s quick and secure!
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
Q: Can I change or cancel my order after placing it?
A: Orders can only be modified or canceled within 24 hours of purchase. Please contact us at [support email] as soon as possible.
🚚 Shipping & Delivery
Q: Do you offer worldwide shipping?
A: Yes! We ship both locally and internationally. Shipping rates are calculated at checkout.
Q: How long does shipping take?
A:
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Standard Shipping: [X–X business days]
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Express Shipping: [X–X business days]
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International Shipping: [X–X business days] (varies by destination)
Q: How can I track my order?
A: Once shipped, you will receive a tracking link via email/SMS to follow your package’s journey.
🔄 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 14 days of delivery as long as the items are unworn, unwashed, and in original condition.
Q: Do you offer exchanges?
A: Yes, you can exchange items for a different size or color if available.
Q: How do I start a return?
A: Contact us at [support email] with your order details, and we’ll guide you through the process.
👗 Products & Sizing
Q: How do I know which size will fit me?
A: Each product has a detailed size guide on its page. We recommend checking measurements before ordering.
Q: Are your products true to size?
A: Most items fit true to size, but we recommend reviewing our size guide or contacting us for personalized advice.
📩 Contact Us
If your question wasn’t answered here, feel free to reach out to us at [support email] or through our Contact Us page. Our team at Fashion and Style is always happy to help!